Terms of Service
Welcome to Whole Wellbeing Atlas. When you visit or use our website, services or platform, you agree to follow these Terms of Service (the "Terms"). Please read them with care.
1. Agreeing to These Terms
When you use any Whole Wellbeing Atlas service, including our website at wholewellbeingatlas.com, our provider directory and our Featured listings, you confirm that you have read and understood these Terms and our Privacy Policy, and that you agree to follow both.
If you do not agree with these Terms, you may not visit or use our services.
2. What We Offer
Whole Wellbeing Atlas offers:
- Provider Directory: a directory you can search to find mental health, wellness, integrative health, fitness and faith-based providers and places
- Featured Listings: a paid upgrade that gives a provider a profile page, a place at the top of results and a Featured badge
- Educational Content: articles and guides on mental health and wellness
Whole Wellbeing Atlas is a platform that helps users find and contact independent healthcare providers. We do not give medical advice, diagnose or treat.
3. Who May Use Our Services
You must be 18 or older to use our services. By using Whole Wellbeing Atlas, you state and promise that you are at least 18 and are legally able to agree to these Terms.
4. Accounts
If You Are Looking for a Provider
You can search our directory without an account. Some features may ask you to sign up, and the details you give must be true and complete.
If You Are a Healthcare Provider
If you buy a Featured listing, you agree to:
- Give us true details about your credentials and licenses
- Keep your professional licenses current and valid
- Keep your profile correct and up to date
- Follow every law and professional standard that applies to you
- Carry suitable professional liability insurance
5. Featured Listing Subscriptions
Plans and Prices
A Featured listing costs $9.99 a month or $99 a year. When you subscribe, you agree:
- To pay the subscription fee for your plan
- To give us correct billing details
- That we will bill you automatically at the start of each billing period (monthly or yearly, as you chose) until you cancel
Canceling
You can cancel at any time. Your cancellation takes effect when the billing period you are in ends. If you buy the yearly plan and change your mind within 30 days of paying, we refund it in full. After those 30 days, and for monthly plans, we do not refund part of a billing period.
Changes to Plans
Whole Wellbeing Atlas may change its plans, features and prices. We will give current subscribers 30 days notice first.
6. We Do Not Give Medical Advice
IMPORTANT: Whole Wellbeing Atlas is not a healthcare provider. What you read on our website is general information only. It is not medical advice, a diagnosis or treatment.
- Take any question about a health condition to a qualified healthcare provider
- Never ignore a professional's medical advice, or put off getting it, because of something you read on our platform
- In a mental health crisis, call 988 (the Suicide & Crisis Lifeline), go to the closest emergency room or call 911
7. Providers Are Independent
The healthcare providers in our directory work for themselves. They are not employees or agents of Whole Wellbeing Atlas. We do not:
- Promise the quality of any care you receive
- Confirm that every detail about every provider is correct
- Recommend or back any one provider
- Accept responsibility for the relationship between a provider and a patient
Choosing a provider is your decision, and it is up to you to look into them first.
8. Who Owns the Content
Everything on Whole Wellbeing Atlas, including text, graphics, logos, images and software, belongs to Whole Wellbeing Atlas or to the people and sources who supplied it, and copyright and trademark laws protect it. Some listing data comes from OpenStreetMap, © OpenStreetMap contributors, and is available under the Open Database License.
You may not copy, share, change or build new works from our content unless we give clear permission in writing.
9. How You May Use the Site
You agree that you will not:
- Use our services for anything illegal
- Pretend to be another person or organization
- Give false or misleading information
- Disrupt how our services work
- Try to get into our systems without permission
- Use bots or other automated tools on our services without permission
- Harass, abuse or harm other users or providers
10. Limits on Our Liability
AS FAR AS THE LAW ALLOWS, NEITHER Whole Wellbeing Atlas NOR ITS OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS WILL BE LIABLE FOR:
- Indirect, incidental, special, consequential or punitive damages of any kind
- Lost profits, data, use or goodwill
- Damages that come from using our services, or from being unable to use them
- Anything a provider in our directory does or fails to do
In total, our liability will never be more than what you paid Whole Wellbeing Atlas in the twelve (12) months before the claim.
11. Your Promise to Cover Claims
You agree to indemnify Whole Wellbeing Atlas and its affiliates and hold them harmless. This means you will cover any claim, damage, loss or cost that comes from your use of our services or from you breaking these Terms.
12. Privacy
Our Privacy Policy also applies when you use Whole Wellbeing Atlas. It explains how we collect, use and protect your information.
13. Links to Other Sites
Our services may link to websites or services run by others. We are not responsible for what they publish, how they handle privacy or how they operate.
14. Changes to These Terms
Whole Wellbeing Atlas may change these Terms at any time. When we make an important change, we will post the new Terms on our website with a new "Last Updated" date. If you keep using our services after a change, you accept the new Terms.
15. Ending Access
We may pause or end your access to our services at any time, if you break these Terms or for any other reason we decide on our own.
16. Which Law Applies
The laws of the State of Florida govern these Terms and how they are read, without applying Florida's rules on conflicts of law.
17. Settling Disputes
Any dispute about these Terms or your use of Whole Wellbeing Atlas services will be settled by binding arbitration under the rules of the American Arbitration Association. The one exception: either side may go to court for an injunction over a breach of intellectual property rights.
18. If Part of These Terms Fails
If any part of these Terms is found to be unenforceable, every other part still fully applies.
19. Text Messages (SMS)
When you give Whole Wellbeing Atlas your mobile number, you agree to get automated text (SMS) messages about your account and our services. These include account notices, platform news, billing reminders and information about marketing campaigns.
- Consent: If you give your mobile number when you sign up for an account, or you text the Whole Wellbeing Atlas number, you clearly agree to get automated texts from Whole Wellbeing Atlas. You do not have to agree in order to buy or use our services.
- Message and Data Rates: Your mobile carrier's normal message and data rates may apply to texts you send or get.
- Opt Out: Reply STOP to any Whole Wellbeing Atlas text to stop texts at any time. You will get one confirmation text, and after that no more texts unless you sign up again.
- Help: For support, reply HELP to any text or write to gonzalo@wholewellbeingatlas.com.
- Frequency: How often we text varies. Most months it is 2 to 4 texts.
All the rules for our texts are on our SMS Terms & Conditions page.
20. How to Reach Us
If you have questions about these Terms of Service, contact us:
Whole Wellbeing Atlas
Email: gonzalo@wholewellbeingatlas.com
Website: wholewellbeingatlas.com